For example, in a distribution warehouse with many identical items (such as washers and dryers), a specific serial number may be reserved for an invoice. However, requiring staff to locate that exact serial can be time-consuming. Instead, users can ship the nearest available unit, and the system automatically performs a serial swap in the background.
This approach is commonly used by high-volume operations to streamline shipping and transfer processes.
Configuration
This setting can be configured in:Wireless Inventory Variables → Tools > System Maintenance > Variables > Wireless Inventory → On Shipping “Spoken For” Serial Numbers. Choose one of the options below.
Available Options
1. Do NothingThe system performs the swap without any warning or notification. Users can ship a serial different from the one originally reserved.
2. WarnThe system displays a warning message when a serial swap occurs, but users can still proceed.
Behavior for Do Nothing / Warn:When the setting is “Do Nothing” or “Warn,” a serial can be shipped to Invoice A even if it was reserved for Invoice B. Invoice B loses the reservation, and Invoice A takes the serial. This is called Invoice A “stealing” the serial from Invoice B.
3. StopSWAP logic still applies during shipping, and serials may be swapped as part of normal processing. However, the system ensures that Invoice B retains a reserved serial after the swap, preserving reservation integrity while still allowing flexibility.
Behavior for Stop: When set to “Stop,” Invoice B always keeps its reserved serial. If only one serial exists and it’s already reserved for Invoice B, scanning it for Invoice A will not swap it and the serial stays with Invoice B.
How to Prevent Serial Swapping
If strict control is required and serial numbers must never be reassigned:
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