Only one label prints at a time via Remote Connection

EPASS Support

26-Mar-2026

When printing multiple labels to Label printer via Remote connection, it only prints one label.

Cause: When connected via remote, the application may not retain the default stock size and instead reverts to a user-defined size. Even if the user-defined size is modified, it resets back to the factory default user-defined settings.

Workaround: While connected via remote, go to the Printer Properties in the printer dialog box and manually select the desired stock size before printing.This allows multiple labels to print correctly.