AR Transactions Import Utility – Overview and Limitations

EPASS Support

24-Feb-2026

Overview

The AR Import Utility works the same way as manually entering Accounts Receivable (AR) payments in the system. It allows users to import AR payments in bulk instead of entering them one at a time.

For step-by-step instructions on how to complete the import, please refer to this article.

Key Points

• The utility supports payments only.
• It does not support:
  • Refunds
  • Payment reversals
• Payments can only be applied to customers with open balances.

Important Notes

• The import follows the same validation rules and processing logic as manual AR payment entry.
• If a customer does not have an open balance, the payment cannot be applied through the AR Import Utility.
• Refunds and payment reversals must be processed manually within the system.