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ClaimWorks / Just Press One: How to send mileage amount

How to automatically send your mileage amount (in dollars) from EPASS to ClaimWorks / Just Press One on a warranty claim

 

Prerequisite: Your mileage charges must be set up as a MISC code in EPASS.

 

In EPASS, go to: Tools > System Maintenance > Variables > Invoicing > EDI

Assign a Mileage Misc Code in the bottom ClaimWorks section of the window.

 

Reminders: Having the invoicing variables window open during business hours may temporarily prevent the creation of new invoices, depending on how your system is setup. It is recommended to quickly make changes, save them, and then close the window. Or perform these steps after hours or when not many users are in EPASS.
After making a change to invoicing variables, please close EPASS fully and re-launch it for the settings to take effect.

 

 

When invoices are sent to Claimworks / Just Press One, EPASS will scan the invoices for the matching MISC code and then total them up and send the value to the mileage field. Your technicians or users who are prepping warranty claims should update the dollar amount for the corresponding MISC code.

 

 

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