EPASS Pay Transaction errors

EPASS Support

09-Mar-2026

AMEX cards can have 4 digit CVV codes. If you are encountering the following errors, please double-check that the correct number of digits were entered.

EPASS Payment Processing
Transaction request was declined.
Response Code: 1020
Description: Transcation declined by issuer
[OK]

EPASS Payment Processing
Request for getting card token to refund didn’t get approved, EPASS could not perform your refund request, try again later.

[OK]